How to Find a Good Car Shipping Company
When you need to transport your vehicle across the country, finding a reliable car shipping company is crucial. Your car is likely one of your most valuable possessions, and entrusting it to the right company ensures it arrives safely at its destination. After years in the auto transport industry, we’ve learned what separates exceptional car shipping companies from mediocre ones.
Research Thoroughly Before Committing
The first step in finding a quality car shipping company is conducting thorough research. Don’t simply go with the first company you find online or the one offering the lowest price. Look for companies with:
- At least 3-5 years of experience in the industry
- Positive customer reviews across multiple platforms
- Better Business Bureau accreditation with a good rating
- Proper licensing and insurance documentation
Take time to read through customer experiences on independent review sites, not just testimonials on the company’s website. Look for patterns in feedback regarding timeliness, communication, and vehicle condition upon delivery.
Verify Credentials and Insurance
Legitimate car shipping companies must be registered with the Department of Transportation and have a valid MC (Motor Carrier) number. You can verify this information through the Federal Motor Carrier Safety Administration’s website.
Insurance is non-negotiable. Request proof of insurance and understand exactly what’s covered during transport. Quality companies will offer adequate coverage and explain their claims process upfront.
Get Multiple Detailed Quotes
Contact several companies for quotes to compare pricing and services. Be wary of quotes that seem significantly lower than others – this often indicates hidden fees or subpar service. A legitimate quote should include:
- Clear pricing structure with all fees explained
- Transit time estimates
- Type of transport (open vs. enclosed)
- Pickup and delivery procedures
- Insurance coverage details
Ask the Right Questions
When speaking with potential car shipping companies, ask specific questions about their process:
- Do they use their own carriers or broker the service?
- What is their cancellation policy?
- How do they handle vehicle inspections before and after transport?
- What happens if there are delays?
- How can you track your vehicle during transit?
The representative’s willingness to answer these questions and the depth of their responses can tell you a lot about the company’s professionalism.
Understand Contract Terms
Before signing anything, read the contract carefully. Pay special attention to:
- Delivery timeframes and guarantees
- Cancellation policies and associated fees
- Damage claim procedures
- Payment terms and methods
- Additional services and their costs
If something is unclear, ask for clarification. A reputable company will take the time to explain every aspect of their service.
Trust Your Instincts
Finally, trust your gut feeling about the company. If something feels off during your interactions – whether it’s pushy sales tactics, vague answers to direct questions, or unprofessional communication – it’s probably best to look elsewhere.
Our Commitment at The Car Carriage
At The Car Carriage, we understand the importance of transparent, reliable service. We’ve built our reputation on clear communication, competitive pricing without hidden fees, and exceptional care for every vehicle we transport. Our dedicated team guides customers through every step of the shipping process, from initial quote to final delivery. Click below or call 855-723-3200 for your free quote today!
Whether you’re relocating across the country, purchasing a vehicle from out of state, or sending a car to a family member, choosing the right shipping partner makes all the difference. By following these guidelines, you’ll be well-equipped to find a car shipping company that deserves your trust and your business.